Refund Policy

Return & Refund Policy

At Blueblom, your satisfaction is our priority. We offer a 30-day full money-back guarantee to ensure a worry-free shopping experience. If you're not completely satisfied with your purchase, we’ll gladly offer a refund or exchange, subject to the terms below.

How to Initiate a Return

  1. Contact Customer Support
    Email us at support@blueblom.co.uk with your order number and reason for return.

  2. Receive Return Instructions
    Our team will send you a return authorization along with detailed instructions on how to proceed.

  3. Prepare Your Package
    Carefully repackage the item in its original packaging, including all accessories, labels, and documentation.

  4. Return Shipping Label
    A prepaid return shipping label will be provided. Please print and attach it securely to your package.

  5. Ship the Package
    Drop off the parcel at your nearest courier service as specified in the return instructions.

Return Conditions

  • Return Window: Within 30 days of receiving your order

  • Condition: Items must be unworn, unwashed, unused, and in original packaging

  • Proof: A receipt or proof of purchase is required

Return Costs

  • Free returns for all orders

  • Applies to both defective products and change-of-mind returns

Return Method

  • Returns are accepted by mail only

Return Label Delivery

  • For defective items: Provided via download/print

  • For customer remorse: Provided via download/print

Currency of Refund

  • All refunds will be issued in GBP (£)

Refund Processing Time

  • Refunds are typically processed within 10 business days after the item has been received and inspected

Refund & Exchange Terms

  • All items are made to order and are non-returnable unless faulty

  • Defective items will be replaced with the same item and size

  • Ensure you check the item length guide before ordering

  • All returned items must be in unused condition

Damaged or Incorrect Items

  • Please inspect your items upon delivery

  • If your item is defective, damaged, or incorrect, contact us immediately

  • For faster resolution, send a video or photo of the issue

Late or Missing Refunds

If you haven’t received your refund:

  1. Double-check your bank account

  2. Contact your credit card provider

  3. Contact your bank to check for processing delays

  4. If unresolved, email us at support@blueblom.co.uk

Contact information:

🛒 blueblom.co.uk

📧 support@blueblom.co.uk

📞 +44 7789219168

🏠 Flat 65, 11 Maritime Street London SE16 7FY, UK